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Crafted Canadian Inc.

FAQs

Crafted Canadian serves as an online marketplace platform dedicated to showcasing and supporting small Canadian businesses. It provides a space for local artisans and entrepreneurs to expand their reach and connect with a wider customer base.
Creating an account is not mandatory for shopping on Crafted Canadian; however, it enhances your shopping experience by providing personalized services and order tracking capabilities.
Crafted Canadian Marketplace offers a diverse range of products such as personalized jewelry, clothing, home decor, games, baby and kids' items, health and beauty products, food, pet accessories, outdoor items, personalized goods, gifts for all occasions, as well as a section for weddings, special events, and party favours.
To find specific items on the online marketplace, utilize the search box by entering the desired item. If necessary, try using different variations of the item's name. Alternatively, you can explore the categories and sub-categories to locate the item you are searching for.

You can find them by checking the "On Sale" section in the Featured category, as well as the "On Going Deals" section on the homepage.

Crafted Canadian marketplace accepts various payment options, facilitated by secure payment gateways provided by Stripe Payment. These options include major credit cards, ensuring a smooth and safe shopping experience for customers on the Canadian platform.

Crafted Canadian provides a secure and safe shopping experience, with a focus on protecting personal information of all customers through encryption and other security measures.

The delivery time for products varies depending on the seller. This information can be found before completing the checkout process.
You will not encounter any additional costs when shopping on the Crafted Canadian Platform.

To get in touch with sellers directly, you have the option to use the "Ask a Question" feature available on the seller's product page.

Canadian sellers have established individual shipping policies, which encompass shipping rates and delivery timelines. Customers can view the shipping information on the product page prior to finalizing their purchase, and it is also accessible on the seller's store page.

Policies regarding the return or exchange of purchased items depend on the sellers.
To find out more about the specific policies, you can either refer to the product page or directly contact the seller through the "Ask a Question" option.

Upon confirmation of your order, a confirmation email will be sent to you. Some sellers may not provide tracking information, but if they do, you can use the tracking number to monitor the status of your shipment.

To get in touch with Crafted Canadian customer support, you can reach out to us by sending an email to support@CraftedCanadian.ca . Our dedicated team is available to assist you with any inquiries and will strive to respond to your messages promptly.

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