Description
• SIZING *see photos*
—> x-small/small: 1”/25mm in diameter, 12ga./2mm thickness. best suited for x-small/small dogs, cats or small pets.
—> medium/large: 1.25”/32mm in diameter, 12ga./2mm thickness. best for suited for medium or large dogs.
—> dog bone shape: 1.5”/38mm X 1”/25mm, 14ga./1.6mm thickness.
• all pet tags are stamped on high grade, thick 12gauge (2mm) or 14gauge (1.6mm) aluminum.
• all tags are stamped with your number on the back.
—> maximum of one number for xsmall/small tags.
—> maximum of two numbers for medium/large and the dog bone tags.
• small (3mm) font will always be used on the xs/small tags and for longer names on the med/large tags. there are different small font options available.
• small 3mm font will always be used for the xs/small 1” tags.
different shapes + metals coming in the future.
• please keep in mind that every letter & design/symbol is individually hand stamped so spacing & depth will vary.
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Shipping Policy
• SHIPPING COSTS are as follows:
—> Canada:
= $3.00 + $1.00 each additional item added
—> USA:
= $5.00 + $1.00 each additional item
—> International:
= $8.00 + $1.00 each additional item
• ready made orders ship within 1-2 business days
• *see ‘processing times’ for custom orders below*
• estimated SHIPPING TIMES are as follows:
—> Ontario
= 3-4 business days
—> Canada:
= 4-5 business days
—> USA:
= 4-6 business days
—> International:
= 4-7 business days
**please keep in mind I cannot guarantee any shipping times and I am not responsible for any delays due to shipping**
• Product is shipped via Canada Post untracked letter mail.
*If you wish to have tracking please contact me, prices will vary.
• Buyers are responsible for any customs or import taxes that may apply.
• Pick up available in Hanover/West Grey, ON
PROCESSING TIMES:
*for custom orders only*
• The time it takes to prepare an item varies and patience is very much appreciated.
• For special custom orders that are gifts, please allow 5 days notice.
• If you are needing a gift made sooner, still contact me and possible arrangements may be made.
Refund Policy
• Full refunds will be issued if product is completely damaged in shipping.
*proof will be required*
• Requests for a different charm or charm colour may or not be honoured depending on if the colour/charm requested is in stock.
Cancellation / Return / Exchange Policy
• I will honour an exchange if buyer covers shipping.
• I will honour an exchange if the product has not yet shipped.
• Cancellations will be honoured within 12 hours of ordering.
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